PRIVACY NOTICE

    Last updated: January 15, 2026

    This Privacy Notice explains how RaiseFlow Inc (doing business as RaiseFlow) ("RaiseFlow," "we," "us," or "our") collects, uses, stores, and shares your information when you use our services (the "Services"), including when you:

    • Visit our website at https://raiseflow.io or any other site that links to this Privacy Notice
    • Interact with us through sales, marketing, customer support, or events

    If you do not agree with the practices described in this Privacy Notice, please do not use our Services. If you have questions, contact us at contact@raiseflow.io.

    SUMMARY OF KEY POINTS

    This summary highlights important aspects of this Privacy Notice. You can review full details by reading the sections below.

    What personal data do we collect?

    We collect personal information that you provide directly to us, as well as certain information automatically collected when you use our Services.

    Do we collect sensitive personal data?

    No. We do not knowingly collect or process sensitive personal information.

    Do we receive data from third parties?

    No, unless explicitly disclosed (such as payment processors or integrated services).

    How do we use your information?

    We use your information to operate and improve our Services, communicate with you, process payments, prevent fraud, and comply with legal obligations.

    Do we share your information?

    We may share information in limited situations, such as during a business transaction or with service providers.

    How do we protect your information?

    We implement reasonable technical and organizational safeguards, though no system is completely secure.

    What rights do you have?

    Depending on your location, you may have rights to access, update, delete, or restrict the use of your personal data.

    TABLE OF CONTENTS

    1. What Information Do We Collect?
    2. How Do We Use Your Information?
    3. What Legal Bases Do We Rely On?
    4. When and With Whom Do We Share Information?
    5. Cookies and Tracking Technologies
    6. How Long Do We Keep Your Information?
    7. How Do We Protect Your Information?
    8. Information From Minors
    9. Your Privacy Rights
    10. Do-Not-Track Signals
    11. California Privacy Rights
    12. Updates to This Policy
    13. How to Contact Us
    14. How to Review or Delete Your Data
    15. Google API Services and Workspace Integrations

    1. WHAT INFORMATION DO WE COLLECT?

    Personal Information You Provide

    We collect information you voluntarily provide when you:

    • Create an account
    • Request information or support
    • Use features of the platform
    • Communicate with us

    This may include:

    • Name
    • Email address
    • Username and password
    • Billing address
    • Payment details
    • Contact preferences

    We require that all information provided be accurate and kept up to date.

    Payment Information

    Payments are processed through Stripe. RaiseFlow does not store full payment card details. Stripe's privacy policy is available at https://stripe.com/privacy.

    Information Collected Automatically

    When you access our Services, we automatically collect certain technical data, including:

    • IP address
    • Browser and device type
    • Operating system
    • Usage activity and timestamps
    • Referring URLs
    • General location data

    This information is used for security, analytics, and service optimization.

    2. HOW DO WE USE YOUR INFORMATION?

    We use your information to:

    • Create and manage user accounts
    • Provide and maintain the Services
    • Process transactions
    • Respond to support requests
    • Send service-related notifications
    • Deliver marketing communications (where permitted)
    • Analyze usage and improve platform performance
    • Prevent fraud and ensure security
    • Comply with legal obligations

    Marketing communications can be opted out of at any time.

    3. WHAT LEGAL BASES DO WE RELY ON?

    If you are located in the EU or UK, we process personal data under the following legal bases:

    • Consent
    • Contractual necessity
    • Legitimate interests
    • Legal obligations
    • Vital interests

    If you are located in Canada, we rely on express or implied consent, unless otherwise permitted by law.

    4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

    We may share personal information only in limited circumstances, including:

    • With service providers acting on our behalf
    • During mergers, acquisitions, or financing events
    • When required by law or legal process

    We do not sell personal information.

    5. COOKIES AND TRACKING TECHNOLOGIES

    RaiseFlow uses cookies and similar technologies to:

    • Maintain user sessions
    • Analyze traffic and usage
    • Improve user experience

    You can manage cookie preferences through your browser settings.

    6. HOW LONG DO WE KEEP YOUR INFORMATION?

    We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required by law.

    When no longer needed, data is deleted or anonymized.

    7. HOW DO WE PROTECT YOUR INFORMATION?

    We use administrative, technical, and physical safeguards to protect your data. However, no system can be guaranteed 100% secure, and you use the Services at your own risk.

    8. INFORMATION FROM MINORS

    RaiseFlow does not knowingly collect data from individuals under 18 years of age. If we discover such data has been collected, we will delete it promptly.

    9. YOUR PRIVACY RIGHTS

    Depending on your location, you may have the right to:

    • Access your personal data
    • Correct or delete your data
    • Restrict or object to processing
    • Request data portability
    • Withdraw consent

    Requests can be made by contacting contact@raiseflow.io.

    10. DO-NOT-TRACK SIGNALS

    We currently do not respond to Do-Not-Track browser signals due to the lack of an industry standard.

    11. CALIFORNIA PRIVACY RIGHTS

    California residents have additional rights under the CCPA, including the right to:

    • Know what data is collected
    • Request deletion of personal data
    • Opt out of data sales (we do not sell data)
    • Avoid discrimination for exercising privacy rights

    Requests may be sent to contact@raiseflow.io.

    12. UPDATES TO THIS POLICY

    We may update this Privacy Notice periodically. Updates will be effective upon posting, with the "Last updated" date revised accordingly.

    13. HOW TO CONTACT US

    RaiseFlow Inc
    United States
    📧 contact@raiseflow.io

    14. REVIEWING OR DELETING YOUR DATA

    You may request access, updates, or deletion of your personal data by visiting https://raiseflow.io or contacting us directly.

    15. GOOGLE API SERVICES & GOOGLE WORKSPACE INTEGRATION

    RaiseFlow may integrate with Google API Services to enable authentication and workspace-related features. We comply fully with the Google API Services User Data Policy, including Limited Use requirements.

    • Google data is accessed only to provide requested functionality
    • Emails and content are not read or shared
    • All data is encrypted and securely stored
    • Access can be revoked at any time via account settings

    Your data is never sold or distributed to third parties.